518jl Privacy Policy

1Introduction

518jl ("we," "us," "the platform") is committed to protecting the personal data of every player who uses our services. This Privacy Policy describes how we collect, use, store, and protect information about you when you access the 518jl website, mobile application, or any related service.

This policy applies to all players who register or interact with 518jl, regardless of location, as long as they are using the platform. We handle all personal data with care and process it only for legitimate, defined purposes as set out in this document.

If you have questions about anything in this policy, you can contact us using the email address displayed in the footer of this page.

2Data We Collect

518jl collects personal data in three ways: information you provide directly, information generated by your use of the platform, and information collected automatically by our systems.

Category	Examples	When Collected
Identity Data	Full name, date of birth, government-issued ID number	Registration and KYC verification
Contact Data	Mobile number, email address	Registration and account updates
Financial Data	Deposit and withdrawal records, e-wallet reference (GCash, Maya), bank transfer details	Transactions on the platform
Usage Data	Games played, bet amounts, session duration, login timestamps	Ongoing platform use
Device & Technical Data	IP address, device type, browser, operating system	Automatic collection on access
Verification Documents	ID photos, selfies, proof of address	KYC process

We collect only the data that is necessary for the purposes described in this policy. You are not required to provide data beyond what is needed for the specific service you are requesting — however, incomplete information may limit your ability to use certain features such as withdrawals.

3How We Use Your Data

518jl processes your personal data for the following purposes:

• Account creation and management — to register your account, authenticate your identity, and maintain your player profile.
• Transaction processing — to receive deposits and process withdrawal requests in Philippine Peso through supported payment channels.
• Identity verification (KYC) — to confirm your age, identity, and eligibility to use the platform before withdrawals are released.
• Platform security and fraud prevention — to detect unusual activity, prevent unauthorised access, and protect the integrity of gameplay.
• Customer support — to respond to your queries, complaints, and account requests in a timely manner.
• Platform improvement — to analyse how players use 518jl so we can improve game selection, performance, and the overall user experience.
• Responsible gaming compliance — to monitor gaming activity and apply responsible gaming tools where appropriate.
• Legal and regulatory obligations — to meet record-keeping and reporting requirements where required by applicable law.

We do not use your data for automated decision-making that produces legal or similarly significant effects on you without human review.

4Sharing Your Data

518jl does not sell, rent, or trade your personal data to third parties. We may share your information only in the following limited circumstances:

• Payment processors — data is shared with payment service providers such as GCash, Maya, or Philippine banking partners solely to process your deposit and withdrawal transactions.
• Identity verification partners — KYC documents may be processed by trusted third-party verification services that operate under equivalent confidentiality obligations.
• IT and platform service providers — technical infrastructure partners who help operate and maintain 518jl systems, under strict data processing agreements.
• Legal authorities — when required by applicable law, a valid court order, or a lawful request from a government authority, we may disclose data as legally obligated.
• Fraud prevention — in cases of suspected fraud, money laundering, or abuse of the platform, relevant data may be shared with law enforcement or industry fraud prevention bodies.

5Security Measures

Keeping your data safe is a core responsibility we take seriously. 518jl uses a combination of technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure.

• SSL/TLS encryption on all data transmitted between your device and our servers.
• OTP authentication as an additional layer of login and transaction verification.
• Access controls that restrict internal access to personal data to authorised staff only, on a need-to-know basis.
• Secure storage of KYC documents and financial records in encrypted, access-controlled systems.
• Regular security reviews to identify and address potential vulnerabilities in our platform.

While 518jl applies industry-standard security practices, no system can guarantee absolute security. You are also responsible for protecting your own account by keeping your password, OTP, and login credentials confidential. Do not share these with anyone — 518jl staff will never ask for your password.

6Cookies and Tracking

518jl uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Cookies are small files stored on your device that help us remember your session, preferences, and activity.

We use the following types of cookies:

• Essential cookies — required for the platform to function. These enable login sessions, account access, and basic navigation. They cannot be disabled without affecting platform functionality.
• Analytics cookies — help us understand how players move through the platform so we can improve layout, game discovery, and performance. Data collected is aggregated and not personally identifiable.
• Security cookies — detect and prevent fraudulent activity, bot access, and unusual session behaviour.

You can manage cookie preferences through your browser settings. Blocking essential cookies may prevent you from logging in or using certain features of 518jl.

7Data Retention

518jl retains your personal data for as long as your account is active and for a reasonable period afterwards to meet legal, financial, and security obligations. The general principles we follow are:

• Account and transaction records are retained for the period required by applicable financial record-keeping obligations.
• KYC and identity verification documents are stored securely for the duration required by applicable compliance requirements.
• After an account is permanently closed, data is retained for the minimum period required by law and then securely deleted or anonymised.
• Data collected for fraud prevention purposes may be retained for longer periods where there is an ongoing investigation or legal proceeding.

If you request deletion of your data, 518jl will action that request where it is not prevented by legal or regulatory obligations. Contact us via the support email in the footer to submit a data deletion request.

8Your Rights

As a player on 518jl, you have the following rights in relation to your personal data:

• Right to access — request a copy of the personal data we hold about you.
• Right to correction — request that inaccurate or incomplete data be corrected.
• Right to deletion — request that your personal data be deleted, subject to legal retention requirements.
• Right to restrict processing — request that we limit how we use your data in certain circumstances.
• Right to object — object to the processing of your data for specific purposes, including direct marketing.
• Right to data portability — request a copy of your data in a structured, commonly used format where technically feasible.

To exercise any of these rights, contact the 518jl support team using the email displayed in the footer of this page. We will respond to your request within a reasonable timeframe. Some requests may require identity verification before they are actioned.

9Minors

518jl is strictly for players aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that data has been submitted by an underage individual, that account will be immediately suspended, all associated data will be reviewed, and the account will be closed in accordance with our Terms & Conditions.

If you believe an underage person has registered on 518jl, please notify us immediately through the support email in the footer so we can investigate and take appropriate action.

10Changes to This Policy

518jl may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When material changes are made, we will update the "Last updated" date at the top of this page.

We may also notify registered players of significant changes via email or an in-platform notification. Your continued use of 518jl after a revised policy has been published constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

11Contact

If you have questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact the 518jl support team at the email address shown in the footer of this page. We are committed to addressing privacy-related concerns promptly and transparently.

For responsible gaming support, account limits, or self-exclusion, please visit our Responsible Gaming page.